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    Gateways - Roadmap

    Gentlepeople Is there a roadmap for new features for the "gateway" products? Features like: Log and/or log exporting would be nice to have. Regards Toon ------------------------------ Toon De Kock ------------------------------

  • My Dears, I have several 1930 switches configured in Local Management Mode. Is there any way to back up the configuration? Thanks in advanced. Marcio - HXBRASIL ------------------------------ MÁRCIO FREITAS ------------------------------

  • Posted in: Instant On - Wired

    Hi Brad, when you onboard the switches for the first time, the 1960s will download the stable 3.3.0 firmware. ------------------------------ Steven Olguin Instant On Community ------------------------------

  • Hi, I'm facing the same issue at a customer site with a SIP line to the provider. I've already allowed the following ports for the phone: • UDP/TCP 5060 • UDP/TCP 6000 • TLS 5061 (signalling) • UDP 8000–60000 (voice ...

  • Posted in: Instant On - Wired

    I am in limbo with three 1960s. I want them all to be cloud managed on the same firmware to set up a logical switch stack. During setup will they pull the bad 3.3.2, or are 1960s currently pulling 3.3.0? Is there an ETA on a fixed 3.3.2? ------------------------------ ...

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    Login Problem

    Posted in: Community How To

    hello I'm having a problem with my old login. I haven't been able to log in for months. I can access all other HPE services without any issues, like the Instant On portal, the support page, etc. Unfortunately, I can't access the community. It always ...

Announcements

  • [Resolved] Instant On Outage - January 29th

    [Update as of January 29, 2026, 8:41 am PST]

    Cloud Portal access has resumed; users can now access their network settings via the Cloud Portal and mobile application. The team is working to address the root cause to prevent this issue from occurring again in the future.

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    There have been reports that users are unable to log into the Instant On Cloud Portal or the mobile application. Networks are continuing to function normally at this time. 

    Our support and engineering teams are investigating the issue. We will update this announcement when additional information is available.

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