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Hi all, I manage multiple Instant On accounts. For one specific account, I cannot log in to either the web portal or the mobile app. Immediately after submitting valid credentials, before the site list even loads, I get: "Instant On servers are currently ...
Beware of how the Instant On switches handle trunking when using multi-vendor switches. Do not use the 'All Wired Networks' option for Tagged Networks Assignment when using trunks. If you select all then it will leak data across VLANs, even if the ...
Have five AP25 configured. Iphones keep disconnecting and wont connect automatically. Steps done so far: Create new SSID and set to wpa2 personal. changed channel bandwidth to 20/40 and assigned unique channels for each AP. disabled wifi6 and ...
It has been another year and still no IPv6 support added. This is crazy.
Hello everyone, Within the portal.instant-on.hpe.com environment, I was already able to successfully configure 802.1X authentication using ClearPass. Now I would like to also enable MAC Authentication. Is it possible to use MAC Authentication on ...
The WAN static IP was changed by the ISP and we need to update it. Because the IP was changed we cannot change it via the InstantOn portal. We logged onto the local ui @ https://172.30.1.1/, entered the token to logon and all IP address assignments are ...
[Update Feb 19, 2026 1:00pm CST]
The "Power Consumption Dashboard" feature has been reactivated and should be viewable in the Instant On mobile app and web portal. We thank you for your patience while our team investigated and fixed this new feature.
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We have temporarily suspended the 'Power Consumption Dashboard' in our latest R3.3.3 release to quickly resolve an unforeseen technical issue that was impacting cloud management responsiveness. Ensuring your networks remain stable and easy to manage is our top priority.
The team is already working on a fix, and we will bring this feature back as soon as it meets our performance standards.
Thank you for your understanding.
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